How we work

We use a simple, transparent process so you know the problem, price and repair options before authorising any work.

1. First contact

Tell us via WhatsApp what is happening with your computer, laptop or connection. This helps us advise you on the next step.

We inspect the equipment to identify the cause of the problem and distinguish between software, hardware and configuration issues.

We explain the fault and confirm the quote before carrying out any repair. No work is done without authorisation.

Once the work is authorised, we arrange the repair, collection or delivery and explain the options applied.